All,
The boiler was installed in May, 2015. it has created problems from day 1, at the bottom is the previous issue I had posted. The gas valve and the 'electronic plate' were replaced at the end of that incident and things ran fine from October till about 20th Dec.
1. After the replacement of the gas valve, the boiler started doing this vibration & loudly at that - audible in every room of a 2 bed small flat. it happens 4-5 times in a day. On some occasions i can see sometimes there is a correlation between heating being turned on or off & the noise. But there are occasions where I cant establish a cause and effect. informed installer.he said he will come come around but before he could - I saw a leak in the flu (it's a 5 metre long flu which runs from kitchen to outside wall through false ceiling in living). I couldnt help but wonder that the vibration caused flu to vibrate and thus joins becoming loose & leak.
2. installer finally came around and said that fixing flu leakage is his responsibility but for the vibration I should speak with Vaillant. Said Valillant engineer who replaced the gas valve in Oct, needs to adjust the amount of gas that goes in.
3. Flu leak fixing - he will replace a portion of the flu length in next couple of days.
4. Vaillant engineer examined 'the water' and said that water was too dark. He left saying do a power flush & possibly magna clean. Said AFTER that Vaillant might consider coming around again to take a look. He said that noise and vibration IS DUE to the dark water. I was charged 90 quid call out.
5. Installer disagreed with Vailant. Says chemical flush was done during installation & he used x100 and that Vaillant is just making excuses. Says power flush is not required. Ranted about pipe sizes and that chemical is is causing the dark water & not filth. I dont believe a word of what my installed says anymore.
6. Powerflush & magnaclean is going to be about 400 quid. My installer is refusing to sort it out. I dont want to take someone's livelihood away from them, worst thing to do. But this person is seriously driving me towards it with his incompetency. He works with someone who is registered with gas safe but he himself doesnt. the person who is registered with gas safe does the endorsing and says that they work together.
Can you advise me?
A) Would you recommend powerflush and/or magnaclean? Is there any truth in what my installer is saying - the dark water being due to chemical? If it's needed i will get it done & before you say - though through a different installer
B) After powerflush wiill Vaillant fix the vibration problem? Assuming powerflush doesnt do it? Is my warranty even valid now?
PS: I had posted on //www.diynot.com/diy/threads/5...ue-installer-acting-dodgy-please-help.443788/ last time. that bit was sorted out by the installer who owned up to it. I left it at that & boiler ran fine for sometime.
The boiler was installed in May, 2015. it has created problems from day 1, at the bottom is the previous issue I had posted. The gas valve and the 'electronic plate' were replaced at the end of that incident and things ran fine from October till about 20th Dec.
1. After the replacement of the gas valve, the boiler started doing this vibration & loudly at that - audible in every room of a 2 bed small flat. it happens 4-5 times in a day. On some occasions i can see sometimes there is a correlation between heating being turned on or off & the noise. But there are occasions where I cant establish a cause and effect. informed installer.he said he will come come around but before he could - I saw a leak in the flu (it's a 5 metre long flu which runs from kitchen to outside wall through false ceiling in living). I couldnt help but wonder that the vibration caused flu to vibrate and thus joins becoming loose & leak.
2. installer finally came around and said that fixing flu leakage is his responsibility but for the vibration I should speak with Vaillant. Said Valillant engineer who replaced the gas valve in Oct, needs to adjust the amount of gas that goes in.
3. Flu leak fixing - he will replace a portion of the flu length in next couple of days.
4. Vaillant engineer examined 'the water' and said that water was too dark. He left saying do a power flush & possibly magna clean. Said AFTER that Vaillant might consider coming around again to take a look. He said that noise and vibration IS DUE to the dark water. I was charged 90 quid call out.
5. Installer disagreed with Vailant. Says chemical flush was done during installation & he used x100 and that Vaillant is just making excuses. Says power flush is not required. Ranted about pipe sizes and that chemical is is causing the dark water & not filth. I dont believe a word of what my installed says anymore.
6. Powerflush & magnaclean is going to be about 400 quid. My installer is refusing to sort it out. I dont want to take someone's livelihood away from them, worst thing to do. But this person is seriously driving me towards it with his incompetency. He works with someone who is registered with gas safe but he himself doesnt. the person who is registered with gas safe does the endorsing and says that they work together.
Can you advise me?
A) Would you recommend powerflush and/or magnaclean? Is there any truth in what my installer is saying - the dark water being due to chemical? If it's needed i will get it done & before you say - though through a different installer
B) After powerflush wiill Vaillant fix the vibration problem? Assuming powerflush doesnt do it? Is my warranty even valid now?
PS: I had posted on //www.diynot.com/diy/threads/5...ue-installer-acting-dodgy-please-help.443788/ last time. that bit was sorted out by the installer who owned up to it. I left it at that & boiler ran fine for sometime.
