Veritas R8 panic button (3+9) help

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Hello, I am new to this forum. I searched for a similar question but I was not able to find anything related. maybe someone can help me! :oops:

I recently installed a R8 with keypad and external Pyronix PIR. I noticed that the panic button (3&9 together on the keypad) is not working.

Should it be programmed in engineering mode? how exactly?

Thanks a lot for the help!
gim
 
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Thanks sparkymarka, I am not sure what should I check tonight: entering in engineering mode and typing 00? The zone 2 should be on if it is configured correctly?
 
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Perfect, in case the zone 2 is not on, what should I press to enable it? Thanks in advance!
 
If I do that only 3 and 7 are lit.

Tonight I will try your solution, thanks a lot!
 

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