Vitra vcare WC.

[whistler]

Just purchased a Vitra Vcare Wall hung WC.The flush inlet pipe doesn't seem to be secure fit in that the rubber gasket is not fully gripped. Looking at the socket on the WC pan there seems to be a section cut away and I'm wondering if this is a manufacturing defect as I can't see any obvious reason for this. I'll be contacting the supplier tomorrow but just wondering if anyone has any thoughts on this.

 

[Madrab]

I would say that's meant to be like that, still looks like plenty of space to get the full depth of the flush cone in there before hitting the stop. Use the black rubber one, not the clear plastic one.

 

[whistler]

I sent a copy of the image to Vitra customer support and they confirmed that is a manufacturing defect.!

All packaged up and awaiting a replacement now. Hopefully it will be a good one.

There are signs that it has been previously fitted. I guess it leaked and the buyer returned it only to be passed on to the next unfortunate customer. Perhaps I should take a hammer to it to ensure it isn't resold!

 

[just pumps]

Tbh I wouldn't have thought that the cut out at the bottom would of been a problem as long as the flush cone was a good fit.
Always use the rubber type myself.