Vokera Boiler Fault

[pingu1]

Hi all

Thanks for looking.

My Vokera boiler has began to display an error code of A09. I was still getting heating and hot water for a day or so but the problem is becoming more regular.

The manual say the A09 fault is: Flue thermistor or flue thermistor counter fault.

Anyone any ideas on how to possibly fix the issue without having to call an engineers?

Thanks in advance

 

[muggles]

You can't do any work on the flue yourself - only Gas Safe Registered Engineers can sort this for you

 

[pingu1]

Thanks

its a pain. I have no boiler cover and will now need to call an engineer. Any idea of a repair price?

 

[ianmcd]

Is your boiler a Vokera vision ? if so how old ? it might still be under warranty

 

[pingu1]

Thanks

My Vokera is around 6 years old. Its no longer under warranty.

I'm looking into getting boiler cover but most companies inspect he boiler before starting the policy. So its looking more likely to be a visit from an engineer : (

 

[ianmcd]

your best bet would be a Vokera fixed price repair

 

[vulcancontinental]

If your boiler is working A09 is probably not a fault it's an alarm.

The boiler has a counter to record the duration of periods in true condensing mode, I'd guess it's hit the limit and is saying next service full strip down rather than a quick check.

Power off, power on, watch the display, a C will appear followed by a number, if it's 25 that's the reminder point.

Personally I don't like to leave them that long, it'll be a tough one to clean probably.

If it takes too long or you can't find an engineer to do it properly a fixed price repair will actually covert he cost of a new heat exchanger, bonkers to me but cleaning them is fiddly and time consuming.

Customer service (01274 866100) can arrange if you don't have a Vokera installer in the area.

 

[pingu1]

Thanks

Called Vokera and they agreed to repair the issue free on charge, provided I signup for a 12 month boiler cover with them. Boiler cover slightly dearer than other competitors, but its a huge saving not having to pay for the initial repair.

 

[ianmcd]

Did you tell them it was a Linea ? they dont normally offer that service to boilers over 10 years old,or problems with blockages, result if you can get that