Vokera Bolier

[pedro789]

Hi
First time posting, so any advice appreciated.

Not long moved into house with Vokera Easi Heat Plus C boiler and it's not firing up properly. The orange light is staying on and green light is flashing every 5 seconds.

I called Vokera and they told me to reset it, but that doesn't seem to be working. Did reset + turned on taps, but still getting same orange/gren lights + water or rads not getting hot.

The bolier was fitted in 2017.

Any ideas before I have to call out engineer. Vokera want £199 to send someone out.

Thanks

 

[Deleted member 267285]

Try turning your preheat off, however @ianmcd, @DP or @vulcancontinental are likely candidates to best answer this.

 

[vulcancontinental]

Turn DHW to max then force past the stop and return it. If the boiler's is in preheat, that cancels it.
The boiler wasn't firing up properly, then you reset it and now it's not firing at all?