I have a Vokera Excel 80 SP boiler with no hot water. I have called numerous gas service people and, as soon as I mention the make and model, they don't want to touch it, or they say they'll call me and I never hear from them! In January 2006 a new micro switch was fitted, it was fully serviced (although you wouldn't tell!) in March 2006 and a couple of pins on the thermostat on the radiator were freed. Don't know if any of these are related to the lack of hot water? I've downloaded the user instructions and fault finding details from the Vokera website, but they may as well be written in another language for all I can understand! Can anyone suggest a heating engineer who operates in the Coventry area who wouldn't mind taking a look? I'm reluctant to replace the boiler because the central heating works fine.