w/m bouncing/vibrating on laminated floor

[carlyon]

I got a new w/m and it was fine i have since got a laminated floor and now my w/m bounces and moves when it spins. i'm having to level it every two or three washes and it's getting to be a pain now.

Has anyone any ideas that might help?

 

[Steve]

Did you leave an expansion gap around the laminate floor? If not it WILL buckle.

 

[carlyon]

The floor was laid for us, they did leave space for the floor to expand

 

[jj4091]

If they moved the machine during instalation of the floor they may have dislodged the drum damping springs, take the top of the machine off & check to see if there are 2 springs attached to the drum module & the frame of the machine. What was the surface that they put the laminate floor on & what type of underlay did they use

 

[carlyon]

It's a new washer will opening it lose me my warranty?

They laid the floor on a thin layer of foam stuff.

I have put thin a door mat with a rubber backing under the front feet of the washer and it has helped but wether it will be a permanant solution or not - i don't know.

 

[jj4091]

Were the shipping bolts/brackets removed during insataltion? If it was installed by the delivery crew then call out the manufacturers engineer, it is a common problem which as long as your floor is level will be covered by the warranty.

 

[foxhole]

Laminate is totally unsuitable for kitchen use will be destroyed by any leak or spillage.