Someone I know paid £4500 to have his 27 year old Potterton Kingfisher removed and replaced by a Vaillant 428. The price included a powerflush and some pipework changes.
And here's the best bit
Some time later the motorized valve gave up, so he called the same firm in. They sent and engineer who diagnosed the problem, but didn't have the valve on him - it would have to be ordered!
The customer phones the firm the next day to find out when they would be back and was told the valve will be in on Thursday and they can come on Friday.
"How much will it cost?", asks the customer. "£400!" they reply. "That's a ridiculous price!" says the customer, "You can cancel the order. I will go elsewhere."
So he goes back to the firm who had installed and maintained the old Potterton, who send a man the next day with valve. Cost? Just over £100.
And here's the best bit
Some time later the motorized valve gave up, so he called the same firm in. They sent and engineer who diagnosed the problem, but didn't have the valve on him - it would have to be ordered!
The customer phones the firm the next day to find out when they would be back and was told the valve will be in on Thursday and they can come on Friday.
"How much will it cost?", asks the customer. "£400!" they reply. "That's a ridiculous price!" says the customer, "You can cancel the order. I will go elsewhere."
So he goes back to the firm who had installed and maintained the old Potterton, who send a man the next day with valve. Cost? Just over £100.