WhatsApp failed on Windows 10 Laptop

[Harry Bloomfield]

I make frequent use of WhatsApp on my laptop, but suddenly this evening it stopped working - complaining about my Internet connection, which is fine - everything else has access.

My Iphone also has access, and WA is working on that.

I tried uninstalling, reinstalling, but that stalls at launching the App. I suspect the WA server has failed, for Windows - anyone confirm please?

 

[Deleted member 267285]

A quick google search doesn’t return any results confirming this. Are you using the latest version of a browser? Found this, unsure if it’s helpful?

 

[Harry Bloomfield]

A quick google search doesn’t return any results confirming this. Are you using the latest version of a browser? Found this, unsure if it’s helpful?

Yes, latest Firefox, updated last week.

[EDIT] Sorted. I tried installing an older version of WA, from June. That installed and worked without an hitch.

For several weeks, WA would be left running, I would go to use it and find it was frozen. I would have to close and restart it. Then last night it froze again, but complained it was unable to connect due to no Internet. I tried several things, nowt worked, then tried an uninstal/reinstall, which just made it worse. It installed, but just flashed up briefly when I tried to run it.

 

[robinbanks]

Turn on your personal hotspot on your iPhone and Wi-Fi your computer up to it so it is getting its internet via the phone instead. Does it work on the computer now?

 

[Harry Bloomfield]

It has just offered to update itself to the latest version, Version 2.2240.7, which I allowed and that went ahead without a hitch. That is the very same version I repeatedly attempted to reinstall.

 

[robinbanks]

And it works now?

 

[Harry Bloomfield]

And it works now?

Yep, all working fine again on the latest version. What I don't know, is if the latest version now, is the same version which screwed itself up earlier.

 

[Odds]

There was intense solar activity at the weekend; NASA published a funky foto of the sun looking like it had a big grin on its face. This can affect satellites and all kinds of communications, including BB. Maybe that was the prob. i know a few people have mentioned similar faults...