Worcester Heatsave 9.24

[firegazer]

We have a rather old Worcester Heatsave 9.24 that is covered by BG. Unfortunately the water diverter diaphram has gone and they can't get the part.

Now it looks like I might be able to get the part off someone like www.theboilershop.co.uk for £112 pounds. Bearing in mind the cost of the part and installation and the age of the boiler (1988 I think) is it worth fixing??

Im a bit peeved that the BG man didn't suggest that a third party replacement may be available, and was all to quick to recommend a £2k replacement.

Any views would be welcome.

 

[namsag]

If you have 3 star cover with BG . Phone them up and tell them where you can source the part from they are then obliged to source it and fit it under the terms of 3 star(if they are funny ask for a visit from the lead engineer for your area) . All BG engineers have access to a parts help desk whose job it is to source such parts for the engineers and customers. Some engineers don`t try too hard if the part isn`t showing on there terminal. Also they have access to a universal diaphram kit for divertor valves which i am 99% certain fit the 924.

 

[firegazer]

Cheers for the info namsag. I will pursue the matter with BG.

 

[ollski]

Must be some crossed wires surely the manufacturer codes are

diverter valve 87161424500
diaphragm repair kit 87161405530

go to this site and search those numbers http://www.mjtcontrols.co.uk under manufacturer's code.

Ring BG back aswell, those are both stock parts and easily available, although it may well be time to think about a boiler upgrade.

 

[COG]

The 9.24 uses two diff diverter valves, the one noted plus 87161567100 so you would have to find out the exact model 9.24 you have. Both valves are still available and nothing on the 9.24 is obsolete (yet)

 

[firegazer]

Is it the appliance GC number I need to identify the exact part required?

MJT seem to have the part even cheeper at £68.50

Obviously BG don't have access to the WWW.

I have phoned BG and they (say) they are trying to source the part from the boilershop (which is only a stones throw away from us) so fingers crossed.