Zanuss Washer Dryer Error code

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Washer Dryer WJS1265 Jestystem Turbodry 1200.

Code E10 comes up when I think the heater/fan should come on, anyone know what it means? What are Zannussi like for spares these days, can we get them?
 
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acording to this (page 23) it says the water is not turned on.

if it is, i should say either


fill hose blocked / kinked

valve is faulty (hot point washer dryers have 3 outlets on the cold valve on a washer dryer)
 

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