Just taken delivery of new integrated washer and started to fit door. On releasing screw on washer the plate behind simply fell inside the machine. The instructions say to connect the hinges to the upper hole of the top plate and the lower hole of the bottom plate. As there was a screw in the top plate I removed it and that is when the inner plate fell into the machine. Maybe I misread the instruction but there is no reference to the possibility of the backplate falling in. Anyway I’ve had the back off and the top to try and locate the plate but no joy. As anybody had a similar problem and if so how did you manage to solve the problem.