I need some help please folks
Had to disconnect the main telephone socket for a new window to be fitted and now I can't get it to work properly.
I need to reconnect the main BT drop line to to the NTE5? socket. BTW I now realise this is a touch naughty after reading up on the subject.
As it stands I have four wires out of the drop line but as before am only using the orange and white wires. I have connected the white cable to the B input and the orange to the A. They are Krone IDC type connectors.
I have no dial tone only a screeching sound although the phone will ring but you cannot hear anything. Also the internet is working fine.
I have tried plugging the phone directly into main socket but it does not help.
I have pushed the wires in the IDC with a blunt knife as I do not have a Krone IDC tool - is this likely to be the problem?
For clarity there are no extensions from the main line.
Thanks for any help.
Had to disconnect the main telephone socket for a new window to be fitted and now I can't get it to work properly.
I need to reconnect the main BT drop line to to the NTE5? socket. BTW I now realise this is a touch naughty after reading up on the subject.
As it stands I have four wires out of the drop line but as before am only using the orange and white wires. I have connected the white cable to the B input and the orange to the A. They are Krone IDC type connectors.
I have no dial tone only a screeching sound although the phone will ring but you cannot hear anything. Also the internet is working fine.
I have tried plugging the phone directly into main socket but it does not help.
I have pushed the wires in the IDC with a blunt knife as I do not have a Krone IDC tool - is this likely to be the problem?
For clarity there are no extensions from the main line.
Thanks for any help.