ADT alarm- user reset required.. HELP

[papas]

after pressing a button messageis tel line fail

 

[Alarm]

Now press enter

 

[Alarm]

User manual

http://www.sectron.com/library/document/251

 

[papas]

pressed ent message on pad is 10=ent settings
press ent

 

[Alarm]

When it says 10 settings type in 12 and press enter

 

[papas]

fault override
01 event <>

 

[Alarm]

The scroll thru and press enter when it asks to set.

Its all in the book I gave you.

 

[papas]

okay done all that and message now is user rest required

 

[Alarm]

Yeah as I said.
You have a wrong level code.
Somewhere in the distant past there I think I said you need a master code.

Just leave it and get someone in.

 

[papas]

looks like i will have to, hoping the bloke replies to my email if not call adt and see if they can sort it, as this person came knocking on my door to install alarm and wanted cash only and had all adt van etc fingers crossed.thanks for your support.

 

[9651]

Or stop set is enabled for tel line fail.

 

[Alarm]

Or stop set is enabled for tel line fail.

Either way they need someone in.

 

[techman]

there is two options that spring to mind talk to your phone line supplier and get them to check your phone line see if there is a fault on the line if that is ok then i think you need to call ADT cause there maybe a issue with the panel

 

[Alarm]

there is two options that spring to mind talk to your phone line supplier and get them to check your phone line see if there is a fault on the line if that is ok then i think you need to call ADT cause there maybe a issue with the panel

Wrong on both counts.
Kindly stick to what you know.
It is obviously not this subject.