Morning all
I was wondering please if I could be given advice regarding an ADT branded Honeywell Galaxy G2 alarm installation at our property.
We moved in 10 years ago but rarely used the alarm and don't know the reset codes.
About 3 years ago the alarm on the external wall started sounding at 2 in the morning, I believe it was because one of the rechargeable batteries in the system had failed.
I took down the power to the alarm at the consumer unit, this also powered the doorbell, and went up a ladder to the external bell box and disconnected the wire to the terminal named "bell,"
All been well until now, we are in the process of selling the house and I want to get the alarm working again. I bought and fitted new rechargeable batteries, reconnected the "bell" wire at the bell box , put the power to the system back on and waited.
The external bell rang for 20 minutes then stopped yet there is a constant beeping indoors from the system and the keypad read " Alert Enter Code".
I enter codes that we were given by the previous occupants, and any we would regularly use, but no success. I keep getting an error message stating " Invalid Code". I'm stuck .
I realise it is going to cost me but who do I call to get me back to a state where I can properly use the alarm again
Is it Honeywell, ADT or an alarm fitter that may deal in other brands. Or an electrician?
I guess they are going to have to reset the system and start afresh .
Thanks all, really appreciate it.
I was wondering please if I could be given advice regarding an ADT branded Honeywell Galaxy G2 alarm installation at our property.
We moved in 10 years ago but rarely used the alarm and don't know the reset codes.
About 3 years ago the alarm on the external wall started sounding at 2 in the morning, I believe it was because one of the rechargeable batteries in the system had failed.
I took down the power to the alarm at the consumer unit, this also powered the doorbell, and went up a ladder to the external bell box and disconnected the wire to the terminal named "bell,"
All been well until now, we are in the process of selling the house and I want to get the alarm working again. I bought and fitted new rechargeable batteries, reconnected the "bell" wire at the bell box , put the power to the system back on and waited.
The external bell rang for 20 minutes then stopped yet there is a constant beeping indoors from the system and the keypad read " Alert Enter Code".
I enter codes that we were given by the previous occupants, and any we would regularly use, but no success. I keep getting an error message stating " Invalid Code". I'm stuck .
I realise it is going to cost me but who do I call to get me back to a state where I can properly use the alarm again
Is it Honeywell, ADT or an alarm fitter that may deal in other brands. Or an electrician?
I guess they are going to have to reset the system and start afresh .
Thanks all, really appreciate it.