ADT Honeywell Galaxy Alarm Problem

[Europlex]

Yes they do. When you join ADT and indeed with Secom they forbid you from ever telling anyone any information like the codes or types of sensors you have inhaled in properties. They also tell you if you do any private work on one of their systems even if unpaid you will loose your job. A few friends of mine have been caught out one with ADT he went to a house and reset their alarm with the engineer code and when they sent another engineer out he saw there had been a manager reset done on that day then they found out it was him and booted him. Also another mate at secom only the other year and he was a hell of a nice guy. One of the wireless pir's in someones house the battery had died so he rang him up and asked him if he could do it and he did for free but later that year secom came to service it and the battery was nearly full and in the others it was flat so they asked who did it and the homeowner grassed him up. Pity really. I would love to put on the news their code cause they are a sh** company and always were. Money first safety second for installers and customers.

So you advocate doing private work on systems installed by your employer then?

Your friends are p****, they have employment contracts, sorry, had, employment contracts with ADT & Secom.

They took a chance and lost, I hope they feel it was worth it.

No sympathy what so ever for them.

 

[Alarm]

Yes they do. When you join ADT and indeed with Secom they forbid you from ever telling anyone any information like the codes

So why have you just given one out then?

And Code 1 * code isnt a valid string, unless of course they really do blow the chip out of the water

 

[Alarm]

Still awaiting an answer to this.
Why are you giving out ADT codes?
The command string is wrong as I said but the code is a Valid one in some areas.

As you may see elsewhere there are self proclaimed Police on here. I am not one of them but have advised the owners you are posting "copyrighted" material.

 

[alarmman2001]

I am giving out the code because I believe that ADT are trying to unfairly charge extreme amounts of money for their systems even once they have been paid for outright and are no longer on a contract with them. I am sorry if I have upset anyone with my actions and If you believe I should then I will happily remove my post but I was only trying to be helpful. I wouldn't go around telling everyone the code but some people can't afford to have the work done by an engineer and are subsequently leaving their homes at risk as they are unable to set the alarm. Also sorry yes my mistake it is not *1 that is dialled I think it may just be the user code followed by the engineer code and you are also right the code only works in some areas. Sorry for any inconvenience, upset, alarm or distress I may have unnceecarily caused anyone.
Once again I do apologise and if anyone believes I should remove my earlier comments then I will do so immediately.
Thanks

 

[alumni]

I would love to put on the news their code cause they are a sh** company and always were. Money first safety second for installers and customers.

I hear they think very highly of you too.

 

[Europlex]

Yes they do. When you join ADT and indeed with Secom they forbid you from ever telling anyone any information like the codes or types of sensors you have inhaled in properties. They also tell you if you do any private work on one of their systems even if unpaid you will loose your job.

.... and one other thing, the type of contract details you mention are common throughout the alarm trade and of course every other business.

Another example, Joe Bloggs sells his alarm company to ABC Alarms, for the next 5yrs or more he is unable to work in the alarm trade, guess why.

 

[Alarm]

Your obviously a disgruntled ADT/Secom EX Engineer. Who was probably the one in the story you have given.
Caught out were you?
Annoyed they used the terms of the contract against you?

You have now admitted you have given out a code used STILL BY ADT.

You have now admitted you had the programing incorrect. And again you have it incorrect.
Your either a wind up or really bad at the job you pertain to be converse in.

I suggest you wander back to whatever obscure piece of land you inhabit and stop trying to justify a business`s charges. Yes they are expensive, yes they have contracts as we all do. And yes we charge when appropriate.

Your one of the £199 brigade now I bet. Cheap as chips and no back up.


ADT have now been informed as I would be livid if my codes had been compromised as you have done.

 

[alarmman2001]

I know. And when I sell my company it will probably be the same too. I have been in the intruder alarm business since the age of 14 when my dad's friend employed me to help him install alarm systems. I have had contracts saying that I will loose my job if I dare do this that or the other and I respect them and if I don't agree with them like I didn't with ADT and then I leave. I left them companies because we were over worked under paid treated like crap not paid for 24hr call outs and constantly threatened. I was also angry about the price and quality of the equipment used was sold to customers for almost 10 times the price in some cases. For example a pir with Secom cost about £2 to buy from a wholesaler and with the amounts they buy they probably paid even less and then the'd charge a customer £35 for it to be installed. Its unfair and thats why I left and decided to start an honest value for money security company.

 

[Alarm]

ROFL

£2 pir`s what make?
Whats wrong with Galaxy?
ADT and Secom use them.
Not paid.................fill in the dockets and sheets correctly.
£35 for a PIR fitted is very reasonable, what do you charge,,,,,,,,,say an hour, the parking petrol fuel cable the change in programing wages insurances........................

Go on give me a quote for a 3 bed semi with 4 pirs two contacts 2 HUD`s and a RKP. 1 SAB and 1 LS. With SMS notification.

 

[alarmman2001]

No you are incorrect I left them companies because I felt they were unfair to everybody. As perviously explained I may be wrong about the commands as I have not programmed a galaxy for a long time in fact I only program any panel once a month if that. I normally deal with commercial installations and do very little domestic and that is the same when I was with them companies. Thats why I can't remember because I was up the ladder and in the lofts not standing at a keypad. I just posted information that I thought might help people I did not come here to cause trouble. I bet you are the one who wears a suit at one of them companies and you are only getting stressed out because I am willing to stand up and tell everyone and save them some money.
Do you want me to remove my posts or not ?

 

[Alarm]

I wear a suit on occasion.
Once a month means you should have a memory or do you use the books?
Commercial is easier with the command chain and library, your becoming more and more of a liarability.

Take a look back at my 3000 or so posts where I TRY AND TAKE MONEY, rather than assist in cheaper alternatives you silly person.


Your a wind up that is for sure, as said I have informed ADT of this and yes it might be right if you request your comments to be deleted.

 

[alarmman2001]

Pir = Esp quest. They sell for about £1 more today than they did when I worked for these companies. There is nothing wrong with the galaxy. I personally love working with the panel and prefer it over scantronic and texecom which are the panels we used to use. I charge £30 for a full installation including everything and I use esp mercury pir's which cost me about £8. I filled in all the paperwork correctly and was paid the correct amounts but it was not enough for the work I used to do. I would quote assuming the whole system was hard wired and did not include any wireless sensors then I would quote a 12 zone galaxy with mk7 keypad 4 esp mercury all standard pir no duel tec two knights contacts with one bell box and a decoy bell box and an internal siren. Including labour I would charge £380-£410 max. Obviously depending on installation time I would select a price within this range. Thanks

 

[alumni]

Another example, Joe Bloggs sells his alarm company to ABC Alarms, for the next 5yrs or more he is unable to work in the alarm trade, guess why.

Only if he agrees to this and signs the contract. Semantics i know, but too many seem to think its a given.

 

[alumni]

Somebody's on a wind up here with thier dislike of contracts - seems he didn't read them before signing.

As for the prices he's quoting - dream on!!

And yes, i do know the pricing structures for these companies at the suppliers.

 

[Europlex]

For example a pir with Secom cost about £2 to buy from a wholesaler and with the amounts they buy they probably paid even less and then the'd charge a customer £35 for it to be installed. Its unfair and thats why I left and decided to start an honest value for money security company.

Come on Alarm, you know what he does, buys the PiR for £3.50, sells it for £10.50, made £7 already, £20 for the cable, (now £27), £20 for fitting, (£47), and another £10 for sundries, grand total £57 - for 1x PiR.