I need to replace a couple of bulbs in the downlighters in one of the rooms (something I've never done before)and although I've removed the metal/plastic outer fitting, I cannot remove the bulb. There are 2 sets of springy things on either side of the bulb and very little space to get a firm grip on the bulb to twist it etc.Any advice on removing the bulb would be a great help(I've attached a photo of the bulb fitting - sorry for the poor quality of the pic). Thank you.
Patty
Patty