The problems started when the managers were brought in and promptly set about making "cut backs" sacking a load of experienced nurses, that caused a shortage which meant the agency staff had to then step in to fill the breach, not forgetting the agency taking their cut as well.
As i said why fix what wasn't broke??
What has changed now is that services can't get salaried staff.
I have advertised for full time employees in clinical positions accross the employment boards and via usual channels .
GPs will not take a salaried role even at 85k a year and their MDU insurance worth 8k paid.
Instead they register with locum agencies and work for £75 an hour.
Some GPs fully qualified are quite happy to work just two days a week as this will earn them 50k a year.
Nurses are the same.
They don't want a salaried role as that brings responsibilities or rotas they don't want to work instead they will select which days they want to work via offers provided by the locum agency . The health service then has to pay through the nose to get anyone to work weekends or late nights.
Here is a locum agency I have used in the past to get staff cover in the absence of being able to get employees to work a salaried position.
Look at the rates offered and notice how weekend rates pay more.
http://www.merco.co.uk//content/nurses/general-nursing
Remember these agency workers take NO responsibility. They can't be sacked and if they find work in a particular unit or service carries any responsibility they simply will not book themselves in their again and will look for 'work' elsewhere.
Look at the positions the locum workers fill everything from A&E to HDU wards.
Everyone within the clinical service KNOWS that using locum and bank staff leads to lack of continuity of care for patients.
There was a ridiculous scenario in primary care once where a patient had various problems relating to very high blood pressure.
I had a call from the partner of the patient unhappy about how the care was going.
When I looked into it she had arrived at our service with a fairly constant BP reading somewhere near where it needed to be .
What I found was a succession of Locum GPs had changed her medication everytime she had visited. Depending on which GP was in when she visited X Y or Z medication was prescribed.
The net result her partner said she did not know whether she was coming or going and to top it off her BP was appreciably worse than when she joined the service. Possibly stress related but also possibly because of the change of medication either way NOT an ideal scenario.
I wish I could be a government advisor on helping change the NHS landscape.
one of the very first issues I would tackle would be NEPOTISM.
As a service provider to an NHS contract one of the first jobs I had was to recruit new reception staff. When the interviewees arrived to fill the 6 posts I had to cover I was astounded to find three were genuine applicants but three were nepotistic 'shoe ins'.
One was the daughter of the PCT contracts manager who would be reviewing our performance against contract KPIs and SLAs.
One was my regional managers husband
One was my line managers daughter.
The PCT contract managers daughter became PREGNANT within weeks of starting the service
leaving me eventually to look for temporary cover at extra costs to my already limited budget.
Money is being flushed away by the NHS due to ridiculous staffing budgets and abuse by clinicians.
The worst case I came accross was a GP locum I had put in place. He told me he was actually a partner with his own GP practice.
yet here he was working on the side for £85 an hour to see my patients when presumably patients at his own practice were being told by their receptionists they had to wait two weeks for an appointment or ;ring back tommorow' everything has gone today.
He was probably already drawing £100k from his own practice budget as salary and here he was working 'on the side'.
This is how GPs earn the reported 200k a year they get.
I wish I had never worked in that service as it has totally changed my view of the NHS and clinical staff in general.
It is grubby , money driven , inefficient and morally bankrupt.
You can bet the result of the govts investigations will be yet another round/tier of controls and policies attempted to be actioned by managers and yet again ignored/dodged by clinical staff.
What it really needs is the NHS to refuse to employ locum staff.
To only offer salaried jobs.
This will force the job hoppers to take a position
This will bring ACOUNTABILITY back into the system
This will HALVE the wage bill
It will bring CONTINUITY back to patient care
It will mean hospitals will be fully manned again at WEEKENDS
It will mean EVERYTHING to sorting out the sordid service we are paying through the nose for right now.