the problem is the recouperator and small pcb it takes about 1hour to fix if you get an ariston engineer in it is a bit tricky to change and you will need at least a 30mm gap to the right of the boiler to get it out,its a very common fault with this model blr,good luck.the small pcb is screwed to the base of the back of the main pcb compartment.you will be better off looking for your local ariston agent phone ariston they will give you a local number to you.