I argued that I only put in £20 and the extra penny was a fault with the pump but he would not entertain it.
I cannot fathom out, given your strong feelings about the matter, why you agreed to pay the extra 1p.
Indeed ...... I wouldn't have, particularly if I was having a bad day
I can be most obstinate at times, & have in the past insisted that both the police and Customs & Excise Weights & Measures Inspectors be summoned.
On checking with a manager or 'head office' they always back down !
Just think of the negative publicity from appearing on the evening news for operating a petrol dispenser which doesn't record correctly ESPECIALLY GIVEN THE RECENT PRICE INCREASES
Its wouldn't take long for some bright spark to figure out :
Pump used on average 15 times an hour, average 22 hours a day
Say 14 pumps per filling station
5000 Filling station per large company (OK, thats a guess)
Difference is about £ 65 K a month and thats only based on '£20' fills
Thats a hell of a lot of extra fuel duty the operator might owe the Treasury if a fuel pump was proven to be faulty.