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citric acid from ebay *(powder form). Fill the exchanger with the crystals and add hot water until it starts to come out of the holes. Then heat the unit with a blow torch until it starts to boil. The water will turn green. Let it boil for 10 minutes and then rinse.Reporting back as we have now had the plate heat exchanger replaced and boiler is working great and bath hot water stays consistently hot now! Hurray!
With the DHW setpoint at 55C I am getting the following readings:
i6 9.6LPM-10.2LPM
i9 64C-65C
i11 54C-55CC
i14 49C-50C
Previously i9 which is the temp from main heat exchanger was getting up to 88C so now much more sensible temps.
Just wanted to thank everyone on this thread for their help in figuring out the issue, especially Johntheo5 with all the suggestions on tests & investigation, it really is appreciated!
Cheers!
Repeat until the water colour becomes a weaker green
You now have a fully refurbished heat exchanger.