I knew there must be a proper name for it!He means take a picture of the plughole.
The OP's picture shows what I as fearing that rather than one side of the waste sitting high, one side is low and that suggests to me the Fibre Glass is broken and not properly supporting the waste. It looked like that may be the case on the underside pictures.
Fibre Glass can be repaired and that is what is needed now before attempting to refit the waste. The overall thickness of the bath is not critical to fit the waste so doing a repair across the bottom to get an overall flat repair should not be a problem, then build up the topside where it has collapsed low with some gelcoat.
I think you're right re broken fibreglass. Is the repair easy? Can this be done without removing the bath?