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First thing I'd try is to remove the grid from the gulley, and using the plunder attachment on the end of a rod, (make sure it's on firmly and isn't going to come off), give the gulley a vigorous plunging, preferably with water running into it to wash away anything you disturb.
If this fails to clear it, then it's time to go manhole hunting, and it that's next door, and it's full, then the problem is downstream and it's time to call the Water company.
Thanks
I've got some rods on order which come tomorrow.
I can't find a manhole cover, it isn't in the neighbours garden, and I called United Utilities and they don't have any record of where the manholes are. So, my question is, will the rods work straight down the gully, or is it essential to have access to the manhole to use the rods?