It doesn't just need the pump turning round the other way, it needs re-piping and re-wiring - get someone decent in to do the job!
You've just paid for someone to install you a new decent boiler - treat it to a decent system to work with or it'll keep refusing to work.
You've just paid for someone to install you a new decent boiler - treat it to a decent system to work with or it'll keep refusing to work.