Is there really any need to disconnect the gas supply on that model?
I wasn't there, and I didn't even know he was coming. Worst thing is, had I not happened to visit within that few days time window, it would have been fait-acompli and they'd have got away with it.Why did you not ask the guy who came to quote about the price when he gave it you?
Those were done a while ago - the heat exchanger when the boiler was fairly new (I was under the impression it was a common design fault).If bg wanted to get out of doing any work why didnt they do it before they replaced that heat exchanger which is really a 'beyond economical repair' situation on these bags of junk?. They have done that and all the valves with no question.
There is no earth problem. They seem to be quoting nearly £200 for electrical works "including main bonding if needed" - if the guy doing the quote was competent to be quoting, he'd have been able to see from visual inspection that all the required MEB (and more) is in place.I suspect the earth problem you are referring to is the main bonding at the meter.
No reason is given, none whatsoever - just boxes ticked to say it's dangerous That's the first thing I looked for.What are the disconnection reasons on the ID paperwork left?, if this is not clear then ring the bg office and they will contact the engineer to get him to clarify and explain and if you still dont believe him they will send round someone to re-examine and give a second opinion.
Well we should find out on Monday, and even if it actually "needs repair".Still not sure if that boiler is In fact beyond repair
We know that - it's averaged a breakdown about every 18 to 24 months since it was fitted. Though I know at least one "breakdown" was in fact due to them not having cleaned it out when the heat exchanger corroded.but it is a heap of $hite
I wasn't there, and I didn't even know he was coming. Worst thing is, had I not happened to visit within that few days time window, it would have been fait-acompli and they'd have got away with it.simonh2 I'm a little lost with the aggression of the post, bg weren't informed you needed to be consulted on any advise given to your mum and when she cancelled the work on your advice they did with no argument.
The heat exchangers corrode constantly as the condensate is quite aggressive on the cast and blocks in the trap.
I'm not sure its not repairable or if the engineer said it was. It looks to me as though the flue section is leaking and corroded. Bg policy is to offer a 700 discount if the repair is going to be time consuming or expensive on parts especially on these knackers. I would imagine he capped it and arranged a quote, if not accepted then would have ordered spares and repaired. As I said, best way to start is to ring the office and get the advice clarified. As a business working to the insurance code of conduct bg are pretty huge on giving and recording advice accurately despite their historic reputation.
The quotes are made by the computer by adding items and a time allowance.
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