You should have seperate grey and white wires!
Anyway, the reason your heating isn't coming on is 'cos the voltage to both white and grey are insufficient. You should get 240v to white with CH on, if the HW is off you should get 240v to grey.
I'm not a MV expert but I believe that the voltage yuo are getting is insufficient to power the valve and operate the microswith to fire the boiler. I expect someone will tell that I'm talking crap though!
Anyway, the reason your heating isn't coming on is 'cos the voltage to both white and grey are insufficient. You should get 240v to white with CH on, if the HW is off you should get 240v to grey.
I'm not a MV expert but I believe that the voltage yuo are getting is insufficient to power the valve and operate the microswith to fire the boiler. I expect someone will tell that I'm talking crap though!