If you paid a more realistic price and can get the parts and it works then you can't moan.
Crosswater Egon Shower Column installation
- Thread starter Dammit
- Start date
If you paid a more realistic price and can get the parts and it works then you can't moan.
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I've never fitted one or have any paperwork on one.
But if you get any instructions etc willbe handy.
But if you get any instructions etc willbe handy.
Ok, response from Crosswater Technical dept is that the Egon Shower Column EG500FC has been discontinued for some time now (although it appears to be still for sale on many websites), and therefore there are no longer any spare parts available for it.
So, anyone who did buy one of these new is looking at slinging £1,600 in the bin if any of it goes wrong.
What is interesting is that every website selling it mentions the 15 year guarantee that it comes with- how on earth would they honour that with no spare parts?
Has anyone got a suggestion about how I could use the shower before I weigh it in for the brass?
So, anyone who did buy one of these new is looking at slinging £1,600 in the bin if any of it goes wrong.
What is interesting is that every website selling it mentions the 15 year guarantee that it comes with- how on earth would they honour that with no spare parts?
Has anyone got a suggestion about how I could use the shower before I weigh it in for the brass?
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Your experience with that company is terrible. What an amateurish bunch. I hope people searching the net find your thread and avoid their products like the plague.
No spares at all for an expensive product that is still on sale is beyond belief. I was under the impression that manufacturers were obliged to keep things available for a while.
I wonder whether there is a workaround. Looking at your pic. of the water inlet, can you work out where the hot and cold should enter? Side by side, or one inside the other? Anything threaded at all?
No spares at all for an expensive product that is still on sale is beyond belief. I was under the impression that manufacturers were obliged to keep things available for a while.
I wonder whether there is a workaround. Looking at your pic. of the water inlet, can you work out where the hot and cold should enter? Side by side, or one inside the other? Anything threaded at all?
There is no threading in there at all, and from the exploded diagram they sent me (which was not of exactly the same item, but very close), the two pipes visible in the picture go into one single pipe that runs up the column and into the head.
I think that the design calls for one pipe running to the mystery connector block/unit from the thermostatic mixer.
So, in summary, I need to create a union between one run of either 15mm or 22mm (whichever comes out of a thermostatic mixer) into that base unit.
The lady in the technical dept at Crosswater has been very helpful, but if they have no parts then they have no parts- although if I had paid full whack for this I'd be talking to my solicitor about now in a warranty situation.
It does seem nuts not having any diagrams/install guides/spare parts for a unit on general sale, for a grand and a half!
I think that the design calls for one pipe running to the mystery connector block/unit from the thermostatic mixer.
So, in summary, I need to create a union between one run of either 15mm or 22mm (whichever comes out of a thermostatic mixer) into that base unit.
The lady in the technical dept at Crosswater has been very helpful, but if they have no parts then they have no parts- although if I had paid full whack for this I'd be talking to my solicitor about now in a warranty situation.
It does seem nuts not having any diagrams/install guides/spare parts for a unit on general sale, for a grand and a half!
, 1 connection
1 connection is easy - a compression fitting stuck in with araldite - You owe me a virtual curry and a couple of lagers 99% of shower stuff is utter rubbish and massively overpriced. It's all shiny and looks great, but devoid of any technical or engineering design. The only I've found so far company that properly engineers their stuff is Grohe. The rest is just shiny s**t.
It looks like you're missing a spigot with one or two O rings that fits into the bottom of the column. The column would then be sitting on the spigot which would have a bsp connection for attaching the water supply. I guess also that the only attachment to the wall would be by the copper pipe, ie. not very secure.
It looks like you're missing a spigot with one or two O rings that fits into the bottom of the column. The column would then be sitting on the spigot which would have a bsp connection for attaching the water supply. I guess also that the only attachment to the wall would be by the copper pipe, ie. not very secure.
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