Disaster! Help!

[Kerez]

Please someone help. I have wanted a new bathroom and to take out the airing cupboard where the old boiler used to be. I had 3 builders round to say the wall could be removed as it was a non-supporting wall. The gas safe engineer who moved my boiler could do my bathroom. He has a registered company with insurance. He said he would get his builders in to do this. He is gas safe registered (received building regs for the boiler move) so I agreed. His builders arrive and start knocking out. The next thing I know is hearing thud thud thud and they go get acrow props and a girder. Turns out it was a supporting wall.
I have expressively told them that I want the wall back but they have carried on doing the bathroom telling me I’m panicking over nothing, the house will not collapse. I check my walls and roof for cracks, sagging, bowing and luckily there is nothing.
The gas safe man is not answering my calls.
I am asking what should I do now? Phone my insurance, report him and contact building regs. I am so scared to be in the house right now and can’t sleep at night. I feel so stupid right now. Please be kind if you reply. Thanks

 

[freddiemercurystwin]

Got some pics, what state are things now as in how has it been left? Is there a lintel (or girder as you put it) in now? What was the thud thud thud noise?

 

[Wayners]

Might not be a disaster. Might not be a realistic job to put back as it was.
What you need is assurance that it's to spec.
Get a structural report and explanation so you feel happy. Then enjoy your new bathroom

 

[StephenStephen]

So - it's clearly not a disaster at the moment.
If it turned out to be a supporting wall, and they didn't go get acrows and a lintel - that might have been a disaster...

 

[Kerez]

The thud thud thud were bricks falling. The house still looks solid but I no longer have a buttress on the entire back wall which is 27ft. A girder has gone up and it’s secured on a steel prop. It’s a nightmare. Will I be fined as building control was not needed until now?

 

[freddiemercurystwin]

No that won't happen, stop panicking if you can, do as we've asked and post some pics, perhaps some before and after plan sketches ....

 

[Kerez]

I can’t get into the loft. I have been told this girder now supports the long piece of wood in there which is somehow supporting the roof. Hubby has checked and said it’s secure but I’m panicking. I hear every creak and check every crack.