@Radam87, where in the country are you located?
Midlands
@Radam87, where in the country are you located?
Does the boiler 'gurgle' 'bubble' before locking out?
If not then it's probably your electrodes, what boiler isit? 16 years old sounds like a HE?
If it does the condensate is not getting away and is building up in the heat exchanger, changing electrodes wont make any difference
No as long as it is properly cleaned it should be OKWill this damage the boiler beyond repair?
Customers are no position to judge the quality of gas work...it's not like painting and decorating so all these reviews are futile.
There's just no way he could have possibly checked out the boiler in such a limited time...get your money back.
When it comes to EA faults unless you have a very thorough service history of the boiler is is best to carry out a full service to rule out the simple problems.
The service will cost around £80 in parts alone and it's a laborious job. That will solve most EA faults.
You said they were 'sanded down' last yearElectrodes have been swapped last year. They also replaced condenser seal and unblocked the trap. I'm surprised that the big company did all that under a reasonably cheap service plan.
You said they were 'sanded down' last year
Of course the flue should be inspected outside, you never know what you might find....
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