I moved in to a maisonette in September and just as I was about the inform the Seeboard the meter was read by one of their people (so I know the start reading was right), then got a quartly bill and after giving the readings they wanted £150 for 3 months! Its a 2 bedroom with 2 people living in it!
Questioned it and was asked to take readings for 7 days and then phone back and do a questionaire! Phoned back and first thing I was told was that £150 is right but they made that assumption based on nothing! I then said that another property with the same set up pays £75 a quarter, but was told that things can vary so cant really use that! I said fair enough but £75 difference is alot of difference!
Anyway I did the questionaire and was told we wasn't using as much as we should be
Couple of days later I phoned back and said I wasn't happy with the findings as alot of this were assumed, like I wasn't asked how long the storage heaters were on for! Anyway I did the questionaire again but with different answers and durations and still got to the same usage as the first time
As an example they reakon our electric shower should be using 45 units a quarter, it uses 3 day so thats roughly 200 a quarter
Everyone we have spoken to has said £150 is to much, even someone who lives in a 3 bedroom house pays less! Plus the storage heaters were only on for 1/2 of that quarter!
Is there anything further I could do as I suspect the meters aren't working correctly, other than just pester them on the phone?
Questioned it and was asked to take readings for 7 days and then phone back and do a questionaire! Phoned back and first thing I was told was that £150 is right but they made that assumption based on nothing! I then said that another property with the same set up pays £75 a quarter, but was told that things can vary so cant really use that! I said fair enough but £75 difference is alot of difference!
Anyway I did the questionaire and was told we wasn't using as much as we should be
Couple of days later I phoned back and said I wasn't happy with the findings as alot of this were assumed, like I wasn't asked how long the storage heaters were on for! Anyway I did the questionaire again but with different answers and durations and still got to the same usage as the first time
As an example they reakon our electric shower should be using 45 units a quarter, it uses 3 day so thats roughly 200 a quarter
Everyone we have spoken to has said £150 is to much, even someone who lives in a 3 bedroom house pays less! Plus the storage heaters were only on for 1/2 of that quarter!
Is there anything further I could do as I suspect the meters aren't working correctly, other than just pester them on the phone?