i believe after speaking to pyronix this morning and this reading this thread, my issue will be resolved.
//www.diynot.com/diy/threads/pyronix-enforcer-user-code-wont-unset-alarm.449639/
thanks
//www.diynot.com/diy/threads/pyronix-enforcer-user-code-wont-unset-alarm.449639/
thanks