envoy 50 and co.

[envoy user]

what do i do next.
the story so far.
1,had plumber changed all my rads fo newer and larger rads,no probs there.the plumber a corgi reg chap did a visual inspection of the boiler and was conserned about fumes.he took off front panel and used his tpi co meter and found co reading around where burner meets combustion box.he said readings was same as putting tpi meter down flue.
he asked me to discon it i agreed.signed his paperwork etc.
2.called british gas in as under maintaince contract.
bg engineer reconnects boiler restarts it and says its a room sealed boiler and no co is leaking into this room,no machine was used to do testing.
3,asked radiator man back to further investigate more and i will pay him,he takes out burner and finds heating exchanger is 90% blocked with deposits and fan is pushing fumes through rubber seal on burner box and not through to the flue.
so now he has turned it off again saying it needs a scraper to dislodge deposits and a gasket kit,he says its approx a 4 hour job.
so shall i call back british gas and complain,is it worth it.
bye for now.

 

[gas4you]

Sounds like you have a case against BG but how far you would get is debatable. It sounds like this should be reperted to CORGI, but again I don't know if that will do any good either. They just seem to want to make examples of small installers and keep a check on fitters who are doing things correctly

You need the expert views on here from the likes of namsag who I beleive is an excellent BG engineer. He would be able to advise what if anything you can or should do withe regards to this

 

[namsag]

God don`t swear at me gas4you.. i`m an ex BG engineer who knows a wee bit

Phone them up and kick up tell them what has been found and want them out straight away otherwise going to Corgi they will sh#t it and be out that day. Parts will have to be ordered but they are avialable next day so you should be working for tuesday.

If you get some daft young girl on phone who isn`t helpful just demand a manager
Also you can push for money paid out to refunded because of there incompetance. They will prob offer you x amount off your contact renewal

 

[baxpoti]

it needs a scraper to dislodge deposits and a gasket kit,he says its approx a 4 hour job.

To do the job well should only take an hour!

New seals are red, old style were black

 

[gas4you]

God don`t swear at me gas4you.. i`m an ex BG engineer who knows a wee bit

Sorry namsag yet again I've got the wrong end of the stick or maybe I have you confused with another on here