1. Are you sure it is a 4073 and not a 4044?We now think maybe its the Honeywell 4073 3 way valve, I have moved the lever to Auto (I think it was in the middle) and will see what happens in the morning with heating and hot water set both for 5.30am.
2. The lever is not a switch, it's there so the valve can be locked open when filling the system. To do this the lever is locked in the MAN position.
3. Can you check that the valve is the correct way round? The ports are labelled on the brass body. AB should go to the pump; A to the heating; B to the HW cylinder.
The valve may be sticking; you can check this easily:
Turn off power to heating system (not just at the programmer). This will reset the valve to the default position. The valve lever should be at the AUTO end.
Move the lever to the MAN end. You should feel a resistance as you are opening the valve against a spring.
When the lever is at the MAN end, let go and it should move back to the AUTO end, You should hear the valve closing.
Check again that the lever has resistance.
the system has always worked correctly in the past the guy has said and nothing has changed ?