Terryplumb, I didn't understand what you wanted me to do at that time now I understood and opened the box it needed resetting none the wiser why the reset button was up regardless I have done it now. I will give it 15/20min and see if hot water comes up. Many thanks for all your help guys. Hope I will be able to return the favour somehow. I am good at Computer hardware/software trouble shooting if you need any help ....