thanks agile..this morning I switched on HW "all day" for about 30 minutes ..no hw to the cylinder but the rads got nice and hot!..nice cos it's cool today. So the "ball" is presumably stuck across and blocking the HW port of the valve...it seems to be making a perfect seal!..As I said moving the lever to manual has no effect..moving the lever does nothing..it's "floppy"/no resistance/no spring felt