There are two types of code to your panel, User codes and an Engineer code, you've got a User code, you are after the Engineer code.
It has been correctly explained why your company will not give it to you.
Again, ask them to come and change it (it'll be at your cost) to one that you are happy with.
They don't even have to see what you want it to be, you put it in and don't let them look over your shoulder.
Better still get them to put the Engineer code back to the factory default of **** then change it yourself to something more suitable like 1066 or 1812 (you'd be surprised how many User codes like these there are), not forgetting the usual 1234.
What's the problem?
The panel DOES NOT NEED TO BE DEFAULTED TO DO THIS, just knowledge of the existing Engineer code.
Defaulting is ONLY necessary if the Engineer code is NOT KNOWN.
It has been correctly explained why your company will not give it to you.
Again, ask them to come and change it (it'll be at your cost) to one that you are happy with.
They don't even have to see what you want it to be, you put it in and don't let them look over your shoulder.
Better still get them to put the Engineer code back to the factory default of **** then change it yourself to something more suitable like 1066 or 1812 (you'd be surprised how many User codes like these there are), not forgetting the usual 1234.
What's the problem?
The panel DOES NOT NEED TO BE DEFAULTED TO DO THIS, just knowledge of the existing Engineer code.
Defaulting is ONLY necessary if the Engineer code is NOT KNOWN.