Pumps have two pipes, an inlet and an outlet!
Would you like to take a photo and post it here?
Tony
You can get a grundfos pump plan as this
http://www.plumbnation.co.uk/site/grundfos-upp15-50-pumpplan-twin-headed-domestic-circulator-pump/
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Have a read of this
http://www.horstmann.co.uk/downloads/ElectronicDocuments/Packs/SMCReplacement2.PDF[/QUOTE]
thanks tamz, very interesting info. That pump sure isn't cheap! Ignorant's question: would it be possible to just substitute the 3-way HW pump with a standard 2-pipe one placed on the pipe to the tank, plus a bypass to bring water directly to the CH pump? Essentially the pipe from the boiler splits in two and feeds 2 separate circuits, each with a standard (2-pipe) pump, one controlled by the room thermostat, the other by the cylinder thermostat.
You probably need a new pump as well as a three port valve and some rewiring. Not a very big problem. I am surprised that your plumber could not see what was needed. Or perhaps he thought that you did not want to pay for whats needed?
Smc pumps were very reliable.
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It didn't take much to stop them turning. so it is possibly just sticking. Tap it with a hammer and see if it starts or strip it out and check the impeller turns freely.
I would advise you to get it converted to a Y Plan layout - unless you are intending a boiler change anytime soon - in which case go for a good System boiler with built in pump and diverter valve, or a heat only boiler with a new pump and Y Plan - and weather compensation for the thinking man.
Continue with the immersion for a brief while if you plan to have a new boiler soon.
For anyone interested, it's all fixed now. I converted it to S-plan, not Y because I only have a 2-core wire going up to the hot water tank.
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