Re-structured, re-organised, decided upon a target market and things have never ever been better. I was lurching from job to job to make sure I made enough money each day. A poor business practise to be honest, but now I'm pricing heating jobs too high as I don't have the time but customers are accepting them because my approach is better than the rest. Its the small differences.
It's been hard work though and huge input on my behalf to get to this position, but I have got myself one 'step ahead' and I'm trying to maintain it.
W.