immersion heater will only heat 2ft water then it goes cold

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Dual element----one short arm and one long arm to heat half or full tank of water. If it was heating a full cylinder but now only heats aart cylinder, that could explain it.Other possibility is the thermostat is erratic---but usually it would work or not----.
Either way cheapest option is to replace the immersion.
 
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I recently asked Santon, and they no longer manufacture dual-element immersion heaters.
 

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