Impossible to turn off water at mains- what can be done?

Just a quick thank you for all of your helpful replies. The plumber rented a freezing machine (don't know the make), froze the water, replaced the broken valve, and presto! It was a good learning experience if nothing else!
 
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Do the thing properly.

Raise ball valve. Drain it
and fit a new stop valve.

People will only be without water for a few minutes.

Good grief.
 

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