You lovely lovely people - had this exact problem with my washing machine today (to be honest the spin cycle has been noisy lately). Today the cycle would get part way through then the programme dial would just click round and round and round. Delighted to say that the problem, after reading this thread, was easy to resolve. Firstly I emptied the water out of the drum by hand with a jug, then took off the panel from the bottom of the machine, turned the filter cover and, as it would only turn about a quarter of the way round, we presumed that it was just designed to let the water out and wasn't supposed to come off - but after reading this thread we got hold of the pliers and forced the cover open - which wasn't too difficult after all, even though we couldn't do it by hand. This revealed 3 shirt collar stifteners, 55p and a 13 amp fuse?! Hey presto - washing machine back to normal again and hubby lectured about leaving things in his pockets which went on to me being blamed for not checking pockets...and the age old argument continues so all is well with the world...!