Is this as reliable as BT redcare?
Company I work for is rolling out IP signalling for its alarm systems. They have an extensive computer network via broadband lines, in around 4000 branches across the UK, and they are taking advantage of this.
Some of the alarm systems have a dedicated phone line, so this has the potential to save £1000's in line rental alone.
They also claim to be able to sort problems from the monitoring centre, and "force set" alarms rather than sending an engineer at closing time.
This is all well and good, but occasionally, our broadband line does need resetting (about monthly the connection goes "stale"). The first we usually know of this is when a customers debit card wont authorise, about half an hour after opening. All it needs is us to reboot the router, but if it fails overnight and there is an alarm, what happens? The alarm cant signal out.
Im also lead to believe if a redcare line is cut, it automatically signals a tamper at the ARC. What about an IP line?
Company I work for is rolling out IP signalling for its alarm systems. They have an extensive computer network via broadband lines, in around 4000 branches across the UK, and they are taking advantage of this.
Some of the alarm systems have a dedicated phone line, so this has the potential to save £1000's in line rental alone.
They also claim to be able to sort problems from the monitoring centre, and "force set" alarms rather than sending an engineer at closing time.
This is all well and good, but occasionally, our broadband line does need resetting (about monthly the connection goes "stale"). The first we usually know of this is when a customers debit card wont authorise, about half an hour after opening. All it needs is us to reboot the router, but if it fails overnight and there is an alarm, what happens? The alarm cant signal out.
Im also lead to believe if a redcare line is cut, it automatically signals a tamper at the ARC. What about an IP line?