Also at the top flashing or surround or what ever its called is a red clip either side.. these weren't pushed in and the trim/flashing was loose . I've pushed them in now
What type of tiles are they and what is their minimum pitch?
Its possible water is blowing in and they have not installed the felt properly at the top which should be folded over and the tar type adhesive applied to divert the water (been a while since I installed mine)
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