right can we go back a step.
your hot water is ok ?
both heating & h/w are calling ?
is the pipework going into the pump hot ?
is the pipework going out of the pump to the diverter hot ?
is the pipework going out of the diverter to the h/w cylinder hot ?
is the pipework coming out of the cylinder ( under where it goes in) back to the boiler hot ?
is the pipework leaving the diverter to the heating hot, as far as you can follow it?
your hot water is ok ?
both heating & h/w are calling ?
is the pipework going into the pump hot ?
is the pipework going out of the pump to the diverter hot ?
is the pipework going out of the diverter to the h/w cylinder hot ?
is the pipework coming out of the cylinder ( under where it goes in) back to the boiler hot ?
is the pipework leaving the diverter to the heating hot, as far as you can follow it?