"The plastering we had done in the hallway started to crack after 2 weeks . We complained to you and we are still waiting for the handyman to come back and repair it 2 weeks after we complained to you Please let us know if you will be sending another plasterer to fix the problem.If we do not here from you in the next week then we will take action " Mary G. Hounslow TW4
Valves turn off anticlockwise now:
http://www.youtube.com/watch?v=XU_9G5qrXe0
Wooden Spoons:
http://www.youtube.com/watch?v=Foma1pZlbJc
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