HI everyone, thanks for your replies, much appreciated. Yes the company are Ltd so it would seem they have decided to close the entire business to claim the 80%. I still think they should have at least 1 plumber on their team available to undertake repairs etc. I'll have to find an emergency plumber to do the work and bill it back to them. I won't be attempting the repair myself !
It would appear the leak relates to the bath or sink waste.
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