Low Flow Causing Gas Cooker Grill Not To Ignite

[WSB]

Just had the Hotpoint engineer round to look at our gas cooker (as it's still under warranty, only 8 months old).

Recently, the grill has stopped igniting and there's a smell of gas afterwards.
Everything else works fine.

Engineer just been round (I was out at the time) who told my wife there's low flow and he'll need to order a couple of parts.

As I wasn't around, I couldn't ask him any questions and there's no way of contacting him direct.

Was just interested to know what could be the cause of the low flow and potentially what these parts could be?

Also, what possibly could have caused the issue in the first place?

Thanks all.

 

[Stuckinarut]

There’s a few things, however giving gas related answers on an open forum is construed as diy gas work, indirectly of course.

 

[WSB]

Was just interested to know what things we may have done to avoid future problems.

 

[Stuckinarut]

Was just interested to know what things we may have done to avoid future problems.

Might be an installation defect or an issue with manufacturing, so might not be relevant anyway.

 

[foxhole]

Do you have any other gas appliances? Recently had gas safe guy around to quote for gas oven install but said my gas supply pipes were not sufficient for two gas ovens and boilers give the distance to each . ( separate annex).

 

[WSB]

Only a boiler.
Don't think so, has been fine up to now