Hi, i'm wanting to know what people think of the magnacleanse systems for flushing the central heating.
I ask as my in laws had a new boiler fitted 4 weeks ago and the system was cleaned with this type of machine, after 2 weeks the boiler was making very loud droning noises, the installer came out and had a look and suggested it was the heat exchanger, with it having a 2 year warranty he passed it on to baxi who sent out Heateam to replace it.
The Heateam engineer (young lad about 24) replaced the heat exchanger and tried again, it was still noisy, he then replaced the burner and the fan, still noisy.
2 days later a senior Heateam engineer came out to investigate (older bloke 45-50) he listened to the noise and said to the young lad did you check the magna clean filter" no was the response, he removed the filter and opened it up it was full of black thick sludge.
Obviously when he put it back the boiler ran as it should the heateam engineer said they would not touch it again until it had been cleaned.
I was present when they carried out the magnacleanse after fitting the boiler, the fitter ran it for a good 5-6 hours while using a rubber mallet on the radiators, why is it still full of sludge and would a power flush be better?
I ask as my in laws had a new boiler fitted 4 weeks ago and the system was cleaned with this type of machine, after 2 weeks the boiler was making very loud droning noises, the installer came out and had a look and suggested it was the heat exchanger, with it having a 2 year warranty he passed it on to baxi who sent out Heateam to replace it.
The Heateam engineer (young lad about 24) replaced the heat exchanger and tried again, it was still noisy, he then replaced the burner and the fan, still noisy.
2 days later a senior Heateam engineer came out to investigate (older bloke 45-50) he listened to the noise and said to the young lad did you check the magna clean filter" no was the response, he removed the filter and opened it up it was full of black thick sludge.
Obviously when he put it back the boiler ran as it should the heateam engineer said they would not touch it again until it had been cleaned.
I was present when they carried out the magnacleanse after fitting the boiler, the fitter ran it for a good 5-6 hours while using a rubber mallet on the radiators, why is it still full of sludge and would a power flush be better?