I did the same with ENWL. Fitted my own isolator and lidded enclosure with tails ready then called them and they came and fitted the tails to the meter and left me to fit the other end to the CU while he scoffed biccies and copious gallons of tea, then re-energised.
Surely with an isolator added, he could have re energised straight away and skipped the biscuits? Or did he tell you tea and biscuits are an essential part of the job?
Dno subcontractor call to adjust time and I asked at the time if they could fit, the guy on the phone said he could only do the works they were told. So called npower and they said they would instruct the dno to fit if they have time, else have made a second appointment to fit at the end of the month.
Just to update and close, DNO Subbie came out, and decided it would be in his interest to install the isolator at the same time. Called his office, confirmed that they could pull the job from 30th (the second app) forward to when he was visiting, and installed the isolator and meter at the same time. Npower didnt charge, nor even mention money when i arranged the change.
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