I don't use them but I've sold them in the past (note, in the past!)
The only question I would ask is "if there wasn't a problem with the Makita 18v Lithium batteries, then why would they change them (new star type)"?
The problem with their 18v batteries are well known to anyone who has sold them over the last 5 or 6 years - they simply got round the problem by replacing them - no questions asked. Excellent customer service, but only really treating the symptoms instead of treating the problem.
The only question I would ask is "if there wasn't a problem with the Makita 18v Lithium batteries, then why would they change them (new star type)"?
The problem with their 18v batteries are well known to anyone who has sold them over the last 5 or 6 years - they simply got round the problem by replacing them - no questions asked. Excellent customer service, but only really treating the symptoms instead of treating the problem.